DELL OptiPlex 7020 Plus Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro SFF PC Black
- Windows 11 Pro 64-bit
- Intel Core i5-14500 (24MB Cache)
- 16GB DDR5-SDRAM (2 x 8) & 512GB SSD
More Information
Reasons To Buy

Small Form Factor Plus
Features up to Intel Core i9 processors, three native DisplayPorts, three M.2 SSD slots and a USB-C 3.2 Gen 2x2 (20 Gbps) port.

High-speed productivity
Up to 128GB of next gen DDR5 memory means more multitasking capabilities and smoother transitions between applications.

Supports 4 displays
Integrated graphics support for up to 4 simultaneous displays with up to 4K resolution.

AMD Discrete graphics
Enjoy a smooth viewing experience, free of refresh interruptions.

Look sleek, save space
Compact design: Get maximum productivity with a minimal footprint.
Improved thermals and acoustics: New thermal options allow you to set the system in quiet mode.
Convenient connection: Easily connect your peripherals to your OptiPlex with the native USB Type-C.

One BIOS
Our new OptiPlex desktops with Intel® Core™ processors (14th gen) feature one BIOS for All-in-Ones and one BIOS across Towers, Small Form Factors and Micro Form Factors.

Intel® Core™ processors (14th Gen)
Engineered to increase your productivity.

Dell Optimizer Built-in AI
Intuitive, personalised productivity.

Modern management and reliability
OptiPlex invests in reliable product experiences designed with quality-tested, sustainable components built to last and perform.

Modern device management
Protect endpoints, optimise the health & performance across devices, and enhance productivity.
Single BIOS strategy: OptiPlex makes it easier for IT admins to manage numerous devices. OptiPlex offers one BIOS for all-in-ones, and one BIOS across Towers, Small Form Factors and Micro Form Factors.
Dell Manageability Solutions: Designed to allow IT admins to deploy drivers, configure BIOS, monitor devices, and manage updates - reliably and easily, all while integrating with existing endpoint management solutions. Dell offers the industry’s first Binary Large Object (BLOB) package-based solution, for securely configuring & managing endpoints, using Microsoft Intune.
Dell Trusted Update Experience: All-new offing simplifies the update experience for your fleet of devices. We package the latest BIOS, drivers, and firmware versions for our customers – with Dell-exclusive capabilities.

Dell Trusted Devices
Reduce the Attack Surface of Your Fleet with OptiPlex.
OptiPlex is a part of the industry’s most secure commercial PC family from Dell, with built-in security features that keep you protected and give you visibility to threats for swift action. OptiPlex customers trust our secure desktop solutions, featuring TPM 2.0, lockable cable covers and mounts, smart authentication options and chassis intrusion switches (available on select configurations).
Be secure from first boot: Rigorous, state-of-the-art supply chain controls and Dell-unique Secured Component Verification reduce the risk of product tampering.
Stay protected from evolving threats: Only Dell offers off-host BIOS and firmware verification, providing greater security than other PCs. Comprehensive security support further minimises the risk of attack in-use.
Early-alert threat detection: Indicators of Attack, an early-alert feature offered only by Dell, scans for behavior-based threats before they can do damage, e.g., BIOS attacks, chassis intrusion.
Safeguard user credentials: Our unique security chip offers an extra, hardware-based layer of security against credential theft.

Dell Optimizer
Personalised performance that automatically responds to your workstyle, with advanced privacy features and built-in AI that optimises audio, connectivity, productivity and configurability, all in one software.

Advancing sustainability
Our use of sustainable materials helps reduce the environmental impact of making and recycling them. OptiPlex desktops are made with up to 56.7% recycled plastic, including ITE-derived closed loop plastic and select OptiPlex desktops will ship with 50% recycled steel, starting March 2024. Select OptiPlex desktops are certified ENERGY STAR® 8.0, carry TCO Generation 9 certifications, and are EPEAT Gold registered with Climate+ designations. With Climate+, these desktops have met the industry's best practices for decarbonisation.

Stay Secure, Be Productive
Organisations report a 58% drop in security incidents with Windows 11 Pro devices.
Windows 11 Pro devices help you simplify your workday and improve productivity. Switch seamlessly between locations.
Blaze through your to-do list with AI-powered multitasking, features to get organised in a snap, and performance to speed demanding workloads to completion 42% faster on average.

IT made simple
Upgrade your employee experience with our flexible device and lifecycle solutions, available for a predictable monthly price.
Dell APEX Managed Device Service: Easily scale your new Dell devices with this all-inclusive subscription designed to relieve the burden of day-to-day support and PC management.
Dell APEX PC-as-a-Service: Modernise your IT department with customisable plans on hardware and lifecycle solutions with no upfront investment, flexible terms, and a predictable monthly payment.
Description
Specifications
Processor | |
---|---|
Processor generation | Intel® Core™ i5 (14th gen) |
Processor cache type | Smart Cache |
Processor cache | 24 MB |
Processor model | i5-14500 |
Number of processors installed | 1 |
Processor manufacturer | Intel |
Processor boost frequency | 5 GHz |
Processor threads | 20 |
Processor cores | 14 |
Processor family | Intel® Core™ i5 |
Number of processors supported | 1 |
Performance cores | 6 |
Efficient cores | 8 |
Performance-core base frequency | 2.6 GHz |
Efficient-core base frequency | 1.9 GHz |
Processor base power | 65 W |
Maximum turbo power | 154 W |
Efficient-core Max Turbo Frequency | 3.7 GHz |
Performance-core Max Turbo Frequency | 5 GHz |
Memory | |
Memory layout (slots x size) | 2 x 8 GB |
Internal memory | 16 GB |
Maximum internal memory | 128 GB |
Memory slots | 4x DIMM |
Internal memory type | DDR5-SDRAM |
Memory channels | Dual-channel |
Memory data transfer rate | 4400 MT/s |
Storage | |
Storage media | SSD |
Number of storage drives installed | 1 |
RAID support | No |
Optical drive type | No |
SSD interface | PCI Express |
SSD capacity | 512 GB |
Number of SSDs installed | 1 |
Compatible memory cards | Not supported |
Total storage capacity | 512 GB |
SSD form factor | M.2 |
Total SSDs capacity | 512 GB |
SSD performance class | 35 |
NVMe | Yes |
Graphics | |
Discrete graphics card | No |
On-board graphics card family | Intel® UHD Graphics |
On-board graphics card | Yes |
Discrete graphics card model | Not available |
On-board graphics card model | Intel UHD Graphics 770 |
On-board GPU manufacturer | Intel |
Maximum on-board graphics card resolution | 7680 x 4320 pixels |
Optical drive | |
Optical drive type | No |
Network | |
Ethernet LAN | Yes |
Wi-Fi | Yes |
Bluetooth | Yes |
Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax) |
Ethernet LAN data rates | 10,100,1000 Mbit/s |
Cabling technology | 10/100/1000Base-T(X) |
WLAN controller model | Intel Wi-Fi 6E AX211 |
Top Wi-Fi standard | Wi-Fi 6E (802.11ax) |
Antenna type | 2x2 |
WLAN controller manufacturer | Intel |
Ports & interfaces | |
Combo headphone/mic port | Yes |
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 3 |
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity | 0 |
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity | 2 |
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity | 0 |
Thunderbolt 3 ports quantity | 0 |
Number of SATA III connectors | 3 |
USB 2.0 ports quantity | 4 |
Line-out | Yes |
Line-in | Yes |
Ethernet LAN (RJ-45) ports | 1 |
DisplayPorts quantity | 3 |
PowerShare | Yes |
Number of USB ports with PowerShare support | 1 |
DisplayPort version | 1.4a |
USB 3.2 Gen 2x2 Type-C ports quantity | 1 |
Expansion slots | |
PCI Express x4 (Gen 3.x) slots | 1 |
PCI Express x16 (Gen 4.x) slots | 1 |
Technical details | |
Water cooling system | No |
Cable lock slot type | Kensington |
Product type | PC |
Trusted Platform Module (TPM) | Yes |
Product colour | Black |
Chassis type | SFF |
Placement supported | Vertical |
Cable lock slot | Yes |
Motherboard chipset | Intel Q670 |
Sustainability certificates | ENERGY STAR, TCO |
Design | |
Water cooling system | No |
Cable lock slot type | Kensington |
Product colour | Black |
Chassis type | SFF |
Placement supported | Vertical |
Cable lock slot | Yes |
Intel® vPro™ Platform Eligibility | Yes |
Performance | |
---|---|
Audio chip | Realtek ALC3246-CG |
Market positioning | Business |
Product type | PC |
Trusted Platform Module (TPM) | Yes |
Built-in speaker(s) | No |
Motherboard chipset | Intel Q670 |
Trusted Platform Module (TPM) version | 2.0 |
Software | |
Operating system language | German, Dutch, English, French, Italian |
Operating system architecture | 64-bit |
Trial software | Activate Your Microsoft 365 For A 30 Day Trial |
Operating system installed | Windows 11 Pro |
Processor special features | |
Intel® vPro™ Platform Eligibility | Yes |
Power | |
80 PLUS certification | 80 PLUS Bronze |
Power supply input frequency | 47/63 Hz |
Power supply input voltage | 90 - 264 V |
Power supply | 260 W |
Operational conditions | |
Operating altitude | -15.2 - 3048 m |
Storage temperature (T-T) | -40 - 65 °C |
Operating relative humidity (H-H) | 20 - 80% |
Storage relative humidity (H-H) | 5 - 95% |
Operating temperature (T-T) | 10 - 35 °C |
Non-operating altitude | -15.2 - 10668 m |
Operating vibration | 0.26 G |
Non-operating vibration | 1.37 G |
Non-operating shock | 105 G |
Sustainability | |
Sustainability certificates | ENERGY STAR, TCO |
Total carbon footprint (kg of CO2e) | 167 |
Weight & dimensions | |
Width | 92.6 mm |
Depth | 292.8 mm |
Height | 290 mm |
Packaging content | |
Cables included | AC |
Display included | No |
Input device model | Dell Pro Wireless Keyboard and Mouse - KM5221W - UK (QWERTY) - Black |
Display | |
Display included | No |
Carbon footprint | |
Total carbon footprint (kg of CO2e) | 167 |
Total carbon emissions, w/o use phase (kg of CO2e) | 102.204 |
PAIA version | GaBi version 1, 2024 |
Carbon emissions, energy usage (kg of CO2e) | 64.796 |
Carbon emissions, manufacturing (kg of CO2e) | 85.838 |
Carbon emissions, logistics (kg of CO2e) | 11.69 |
Carbon emissions, end-of-life (kg of CO2e) | 4.509 |
Other features | |
Trusted Platform Module (TPM) | Yes |
On-board graphics card | Yes |
Processor manufacturer | Intel |
Built-in speaker(s) | No |
Delivery Details
- UK distributors.
- Order before 4 pm for next-day delivery.
- Standard (2-3 days) £7.50
- Next Day £9.99
- Free standard delivery over £100
There are deivery surcharges to these postcodes:
Postcode | Charge |
IV3-40 | £20 |
IV52-54 | £20 |
IV63 | £20 |
KW1-14 | £20 |
PA10-40 | £20 |
PH19-40 | £20 |
PH50 | £20 |
HS | £50 |
IV41-51 | £50 |
IV55-56 | £50 |
KA27-28 | £50 |
KW15-17 | £50 |
PA41-49 | £50 |
PA60-62 | £50 |
PA76-78 | £50 |
PH41-44 | £50 |
ZE | £50 |
IM | £50 |
JE | £50 |
GY | £50 |
TR21-25 | £50 |
BT | £20 |
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---|---|---|---|---|---|---|
SKU |
CGNJM
|
5V8C5EA#ABU
|
DT.BK6EK.00H
|
883X1EA#ABU
|
883X0EA#ABU
|
885D0EA#ABU
|
Manufacturer |
DELL
|
HP
|
Acer
|
HP
|
HP
|
HP
|
Optical drive type |
N
|
DVD±RW
|
DVD±RW
|
N
|
N
|
N
|
Display included |
N
|
N
|
N
|
N
|
N
|
N
|
Processor family |
Intel Core i5
|
Intel Core i7
|
Intel Core i7
|
Intel Core i5
|
Intel Core i5
|
Intel Core i5
|
Operating system installed |
Windows 11 Pro
|
Windows 11 Pro
|
Windows 11 Home
|
Windows 11 Pro
|
Windows 11 Pro
|
Windows 11 Pro
|
Total storage capacity |
500GB to 750GB
|
500GB to 750GB
|
500GB to 750GB
|
500GB to 750GB
|
100GB to 300GB
|
100GB to 300GB
|
On-board graphics adapter |
Y
|
Y
|
Y
|
Y
|
Y
|
Y
|
Internal memory |
16GB
|
16GB
|
8GB
|
16GB
|
16GB
|
16GB
|
Product type |
PC
|
PC
|
PC
|
Mini PC (<= 3L)
|
Mini PC (<= 3L)
|
Mini PC (<= 3L)
|
Discrete graphics adapter |
N
|
N
|
N
|
N
|
N
|
N
|